Welcome to Beechdale Medical Group
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
CLOSURE OF STRELLEY SURGERY
STATEMENT FROM BEECHDALE MEDICAL GROUP 10 June 2019
We are shocked and surprised that the Care Quality Commission (CQC) has taken the decision to close the surgery with immediate effect. We have cared for 4,600 patients at Strelley for 3 years and always endeavoured to provide a good service. We have been caring for patients in our neighbourhood for over 25 years.
The CQC were unhappy with our triage service and clinical availability at Strelley. We agreed to stop the triage service as the CQC were considering whether or not we could remain open; however there are insufficient clinical rooms at Strelley Health Centre to provide enough GP appointments to reassure the CQC that our service would be safe and as such they determined that we should close. We have 2 GP consulting rooms, a treatment room, Practice Nurse consulting room and a very small additional room at Strelley Health Centre. We have a Non-medical Prescribing Nurse, Practice Nurse, Health Care Assistant, Clinical Pharmacist and a team of dedicated GP’s based at Strelley Surgery, but this was insufficient to reassure the CQC.
We are disappointed that the CQC chose to hold an additional unannounced inspection on Eid, one of the holiest days in Islam; two of our senior staff were affected by this. Indeed one was unable to attend and therefore we were unable to completely answer some questions which came under that manager’s remit. Cultural sensitivity, equality and diversity are of great importance to us and to the NHS.
In our opinion, the CQC has created more risk in immediately closing Strelley Surgery down than working with us to improve services and potentially organise a planned closure or change of service provider.
We care for very vulnerable patients in the most socially disadvantaged area of the East Midlands; many frail, housebound, poorly, mentally unwell and terminally ill patients will have to find a new GP immediately. They are entitled to register with a new GP if they live in that surgeries practice area. We are meeting with local practices tomorrow to consider how this process can be managed.
In the last 6 months, the actions of the CQC have disrupted the care of approximately 16,000 patients in Nottingham; approximately 13,000 of these patients live in Bilborough and Strelley. Since 2013, over 500,000 patients in England have had to find a new GP. The closure of GP services in Beeston and Wollaton at ‘Doctors Corner’ have also had an impact upon patients.
There is no doubt that the pressure placed by the CQC on general practice is having a major impact upon the profession.
The Beechdale Medical Group will continue to do its best to provide good care to the citizens of Nottingham. We have an excellent team of doctors, nurses, an advanced care practitioner, health care assistants, a pharmacist, managers, receptionists and administrative staff who care deeply about our patients and the service they receive. We plan to utilise our staff resources from Strelley at Beechdale, Boulevard and RHR and seek to reassure the CQC that these practices which were rated GOOD in 2018 remain so and are SAFE.
We have been working tirelessly over the past 3 years to provide better Health and Social Care facilities at Strelley Health Centre which we have regarded from the outset as not being fit for purpose. Significant funding has been identified. Senior Councillors and politicians have supported us in these endeavours. We hope that the NHS will find a way to ensure that the citizens of Strelley are provided with Health Care facilities of a high standard which will serve them well in the future.
Dr Marcus Bicknell
Senior Partner
Beechdale Medical Group
Please click on the link to access information about registering with a new GP Practice
To Register with a new GP Practice
Evening & Weekend Appointments bookable through your GP practice
Patients registered with our Group can access additional routine appointments during evenings and weekends through the GP+ Nottingham City service.
Appointments are available with GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.
Opening hours:
16:00 – 20:00 Monday – Friday 09:00 – 13:00 Saturday & Sunday
This is not a walk-in service. Appointments are required and are bookable through the reception team at your own GP practice.
Medicines Alert
Important Information for patients with diabetes in possession of NovoPen Echo and/or NovoPen 5
Novo Nordisk A/S has detected that the insulin cartridge holder used in a number of NovoPen® Echo® and NovoPen® 5 batches may crack or break if exposed to certain chemicals in some household products, such as cleaning agents, sunscreen and food grease. NovoPen® Echo® and NovoPen® 5 are used for insulin treatment by people with diabetes. Novo Nordisk is already in contact with the Medicines and Healthcare Products Regulatory Agency (MHRA) regarding this.
Novo Nordisk urges people with diabetes using a NovoPen® Echo® and/or NovoPen® 5 to contact Novo Nordisk in order to replace the cartridge holder as some could be damaged. Please contact:
Novo Nordisk Customer Care line on 0845 600 5055
Epipen and Epipen Junior
There is currently a disruption to the supply of Epipen Junior which is anticipated to last for the remainder of 2018 and the group have taken steps to contact parents/guardians to give advice. If you have any additional concerns, please do call us or contact your local pharmacist for further information.
Drug Recall
Actavis Group PTC EHF have recalled the following batches of medication
Irbesartan / Hydrochlorothiazide 300 / 12.5mg Film-coated Tablets, PL 30306/0266
Batch Number Expiry Date Pack Size First Distributed
059118 31/03/2020 1 x 28 17/09/2018
099218 31/03/2020 1 x 28 04/10/2018
191418 31/05/2020 1 x 28 25/10/2018
Irbesartan / Hydrochlorothiazide 150 / 12.5mg Film-coated Tablets, PL 30306/0265
Batch Number Expiry Date Pack Size First Distributed
150118 30/04/2020 1 x 28 12/09/2018
Irbesartan 150mg Film-coated tablets, PL 34771/0079
Batch Number Expiry Date Pack Size First Distributed
EIZ807A July 2021 1 x 28 21 Nov 2018
Irbesartan 300mg Film-coated tablets, PL 34771/0080
Batch Number Expiry Date Pack Size First Distributed
EIA1813A July 2021 1 x 28 31 Oct 2018
EIA1811A July 2021 1 x 28 31 Oct 2018
Patients are advised to stop taking their medication if it is one of the above batches and contact their pharmacist to return the product. A treatment review is not necessary until the next routine appointment
Our Mission Statement
Our values are based on trust, openness, honesty and transparency
Our aim is to put you the patient at the heart of everything we do, applying the highest standards of clinical knowledge to our practice. We want to reach every member of our practice population, delivering services that are tailored to the individuals needs. Our emphasis is on quality and safety and we share and learn together as a team, respecting and supporting one another in achieving our objectives.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that the patient needs and what the practice are offering, are always heading in the same direction.
Access
All entrances to our practices have activated doors, enabling easy wheelchair access over level ground.
Chaperone
There are occasions when patients need to be assessed by a Doctor/Nurse which might involve intimate examinations.
Our practice is committed to putting patients at ease whenever possible and if you wish for a chaperone to be present during your examination, please do not hesitate to ask.
Staff Training
Occasionally the practice will close in the afternoon from 12.00 for staff training and updates - the following dates have been allocated for this to take place:
Tuesday 4 June, 2019
Tuesday 9 July, 2019
Tuesday 10 September, 2019
Tuesday 8 October, 2019
Tuesday 12 November, 2019
Dementia and The Beechdale Medical Group
The Beechdale Medical Group has signed up to become dementia-friendly. We will be working with Alzheimer’s Society during the coming year and our staff will be participating in General Practice specific dementia awareness sessions. We will also be carrying out an assessment of how dementia-friendly we are and take steps to improve areas that need attention.
Included here are some useful contacts and links for support or advice if you are living with dementia or caring for someone with dementia. We welcome any feedback about how we are doing from patients, families and carers.
Alzheimer’s Society Dementia Support Service (Nottingham and Nottinghamshire):
Tel: 0115 934 3800
National Dementia Helpline: Tel: 0300 222 11 22
Feedback and Complaints
We welcome your feedback and would appreciate you letting us know your comments or suggestions. You can click on the link below or fill in a Friends and Family Test Questionnaire and post it at Reception. If you have any concern regarding the delivery of our services, do please speak to our Reception Team who in turn will put you in touch with one of our Managers.
Parking Facilities
Parking is available at Beechdale, RHR and Strelley Surgery with disabled allocated spaces. Boulevard Medical Centre has on street parking only. All practices are accessible for wheelchair users
(Site updated 12/06/2019)